In evaluating parking processes to address an increase demand in recent years, St. Edward’s University in Austin has partnered with local parking solutions leader NuPark to implement a new enterprise management platform that will improve parking efficiency and compliance on campus. NuPark will be delivering a comprehensive host of solutions for St. Edward’s parking operations including permitting, data analytics, citations and enforcement.
Historically, parking management has been a constant challenge at St. Edward’s University with limited tools to adequately manage parking manually. Situated in metro Austin, a budding city combating its own limitations in parking resources, St. Edwards did not have a centralized parking management system that provided visibility, data and enforcement control that the University needed.
“What we were finding out was that 80 percent of our campus safety staff’s time was spent catering to the 20 percent of our customers who did not comply with parking ordinances when we really should be spending our time on improving the user experience for the rest of the parking patrons,” comments Scott Burnotes, the University’s Assistant Vice President of Campus Safety. “That was when we knew that parking needed better infrastructure, which is why we decided to bring in an insightful and comprehensive management platform like NuPark to assist.”
NuPark’s cloud-based platform will replace the current manual process of parking enforcement on campus. Using integrated mobile license plate recognition (LPR) technology, campus officers will be able to automate parking enforcement on campus as well as capture real-time occupancy data to be used for making better informed decisions. The centralized management tool will monitor parking usage and give university parking professionals the information they need to respond to demand. The University hopes to use the data gathered from the NuPark system to make informed decisions about future parking developments on campus.
Scott Burnotes says “Parking is a limited resource for St. Edward’s especially because of our location in a huge metro area. By implementing NuPark’s LPR-based system, we will be able to better manage our parking with more efficiency and ultimately improve the user experience. We can’t do it with the current system.”
Kevin Uhlenhaker, CEO and Co-Founder of NuPark adds, “St. Edward’s will benefit from NuPark’s centralized platform that is data-driven, offers real-time information, and will enable the university to serve their customers in new and improved ways. Based on the data collected, they will be able to monitor parking on their campus and make informed changes as their campus continues to grow.”
The new management system will be implemented in stages. To ensure smooth transition, the new platform is currently operating alongside the existing parking management system with plans to fully transition to NuPark by the beginning of next year. When fully implemented, the system will provide a customer-friendly system where students, faculty, and visitors to St. Edward’s will be able to purchase virtual permits that eliminate the need for physical passes. Parkers who receive parking citations will be able to pay for them online or appeal them via a simplified online process.
St. Edward’s University is a private, liberal arts college in the Catholic, Holy Cross tradition with approximately 4,600 students. Located in Austin, Texas, it is one of the top universities in Texas and offers undergraduate and graduate programs, including MBA programs and a master’s degree in counseling. With a network of partner universities around the world, St. Edward’s is a diverse community with educational opportunities designed to inspire students to cultivate a global perspective. St. Edward’s has been recognized for 15 consecutive years as one of “America’s Best Colleges” by U.S. News & World Report and ranks in the top 20 Best Regional Universities in the Western Region. For more information on St. Edward’s, visit stedwards.edu/about.
About NuPark, Inc.
NuPark, Inc. provides the leading smart parking management platform designed to help parking professionals deliver amazing and convenient parking experiences. With over 225 years of combined experience, NuPark is built by parking professionals for parking professionals and is setting the innovation agenda for parking technology. Its open, cloud-based solution streamlines and automates the process of managing, selling, and enforcing parking. By integrating license plate recognition (LPR) technology, real-time data syncing, electronic permitting, payments, citations, and appeals into one platform, NuPark offers a comprehensive parking management solution which optimizes all aspects of a complex parking operation. Headquartered in Cedar Park, TX, NuPark serves as a trusted provider with customers in a variety of industries including higher education, municipalities, private operations, health care, commercial retail establishments and transit authorities across the country. Contact NuPark for more information at www.nupark.com.